Frequently Asked Questions
-
Our service operates on a Saturday currently from 8am-5pm.
From February 2027 these hours will be extending. If you are unable to attend on a Saturday please contact our team to arrange an alternate time/day.
-
Optimum operates out of Suite 21, Coulter Court (at the back of the Quadrant mall, above Haab Jewelers).
87-91 Brisbane Street, Launceston.
Please note there is stair access only to this business suite. We apologise for the inconvenience.
-
No referral required, just you!
Information from other health providers (such as your GP or specialist) is helpful to get a well rounded understanding of your pelvic health. You can give consent to your team to send over relevant information before or after your initial consult.
-
Private health rebates do apply if you have cover for physiotherapy services included in your policy. Check with your private health fund to confirm what you can claim.
-
Yes, Optimum does accept GPCCMPs! Medicare can subsidize the consult fee by $63.40 for up to 5 sessions per plan. Please note: Standard consult times and fees apply, therefore a gap payment will be required.
-
You will need to book an initial appointment first. This gives us a chance to go through your health history thoroughly and create goals of care along with starting assessment treatment during the session. Any ongoing appointments can be booked as a review appointment.